Privacy Policy for Wolverine Wheels
At Wolverine Wheels, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our online platform, engage with our services, or contact us. We adhere to applicable privacy laws, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation, to ensure your information is handled responsibly.
Information We Collect
We collect various types of personal information to provide our automotive restoration, sales, and related services effectively. This may include:
- Personal Identifiers: Such as your name, address, telephone number, and email address, when you inquire about our services, schedule an appointment, or make a purchase.
- Vehicle Information: Details pertaining to your classic automobile, including VIN, make, model, year, and service history, that you provide for restoration, appraisal, inspection, or maintenance services.
- Transaction Data: Information related to your purchases of vehicles, parts, or services, including payment methods (though we do not store full payment card details on our servers).
- Correspondence: Records of your communications with us, including inquiries, feedback, and customer service interactions.
- Technical Data: When you visit our online platform, we may automatically collect information about your device, IP address, browser type, operating system, referring URLs, and how you interact with our site. This is typically collected through cookies and similar technologies.
How We Use Your Information
We use the personal information we collect for various purposes, including:
- Providing Services: To deliver our automotive restoration services, custom paint and bodywork, engine rebuilds, interior re-upholstery, classic car sales, pre-purchase inspections, appraisals, maintenance, and detailing.
- Processing Transactions: To process payments for services and purchases, and to fulfill orders.
- Communication: To respond to your inquiries, provide customer support, send service updates, and communicate about your vehicle or transaction.
- Internal Operations: For internal record keeping, administration, financial reporting, and to improve our services and online platform.
- Marketing: With your consent, we may use your information to send you updates about new services, classic car listings, promotions, or events that may be of interest to you. You can opt out at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
Wolverine Wheels respects your privacy and does not sell or rent your personal information to third parties. We may disclose your information in the following limited circumstances:
- Service Providers: To trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, shipping companies (for parts), or marketing service providers, strictly for the purpose of performing services on our behalf and under confidentiality obligations.
- Legal Requirements: If required to do so by law, court order, or governmental regulation, or in the good faith belief that such action is necessary to comply with legal processes or protect the rights, property, or safety of Wolverine Wheels, our customers, or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These may include:
- The Right to Access: Request a copy of the personal data we hold about you.
- The Right to Rectification: Request correction of inaccurate or incomplete personal data.
- The Right to Erasure: Request the deletion of your personal data under certain conditions.
- The Right to Restrict Processing: Request that we limit the processing of your personal data under certain conditions.
- The Right to Object to Processing: Object to our processing of your personal data under certain conditions.
- The Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our online platform uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Wolverine Wheels1184 Heritage Way, Unit 201
Markham, ON L3R 5P8
Canada